Ellipsis 8
bajabob60
Newbie

my Ellipsis 8 keeps dropping my wi-fi connection any suggestions

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Re: Ellipsis 8
vzw_customer_support
Customer Service Rep

Oh dear! I know that would concern me just the same, so let's figure this out. Since you started experiencing the issue have there been any changes to the device? Software updates, application downloads, or damage to the device? Try testing the device in Safe Mode http://www.verizonwireless.com/support/knowledge-base-122285/.

AdamG_VZW
Follow us on Twitter @VZWSupport

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Re: Ellipsis 8
bajabob60
Newbie

Thank you for your reply unfortunately this did not solve the problem. When I connect to my home wi-fi net work it will connect for a few seconds then i get "Authentication Problem " notice .

Robert

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