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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Ellipsis 8
sdmanship
Member

I bought and Ellipsis 8 this Saturday and it did an update and now it cycles between the Verizon screen and the Ellipsis Screen. I have tried holding down the power button and shutting it off and turning it back on and it still does it. I have also tried doing a hard reset on it and it will not do anything but cycle between these two screens. Any suggestions?

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Re: Ellipsis 8
vzw_customer_support
Customer Support
Help is here! We are sorry to see that you are having these issues. We are here to help. Did you see any error messages when performing the update? If you cannot power it off, let the battery drain completely. Then plug it into a charger and power back on. If it does the same thing, retry these steps without powering on. We can then try an alternate reset after that: http://www.verizonwireless.com/support/knowledge-base-146202/. Please share the results.
BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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