Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Ellipsis won’t charge
Terrih57
Newbie

Picked up ellipsis8 from my parents, who evidently had not turned on in months.  Can’t get it to charge.  It displays battery with lightening bolt, then battery with question mark.   Tried the power off,on and charging from laptop - nothing.  Any suggestions?

0 Likes
1 Solution

Correct Answers
Re: Ellipsis won’t charge
tikibar1
Super User
Super User
0 Likes
Re: Ellipsis won’t charge
tikibar1
Super User
Super User
0 Likes
Re: Ellipsis won’t charge
Terrih57
Newbie

Thank you!   Giving it a try

0 Likes
Re: Ellipsis won’t charge
Terrih57
Newbie

This worked finally!  It took a couple of try’s between charging on laptop usb and the wall charger but it is up and running again!m. Thank you!

0 Likes
Re: Ellipsis won’t charge
vzw_customer_support
Customer Support

The Ellipsis tablet is an awesome device to have that will provide your parents with internet connection for their other wireless devices. I'm sorry it wouldn't turn on but happy the steps recommended worked to get it charged. Let us know if you have any other questions or concerns about this device. We are always here to help.

 

KinquanaH_VZW

0 Likes
Re: Ellipsis won’t charge
vzw_customer_support
Customer Support

Certainly. We are always here for support.

 

 

JoshuaC_VZW

0 Likes