Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I reboot the ellipsis 8?
Wolf0522
Member

My Ellipsis 8 shuts down several times a day. How do I reboot to try and fix the problem?

0 Likes
Re: How do I reboot the ellipsis 8?
SuzyQ
Sr. Leader
Sr. Leader

Press and hold the power button until the red Ellipsis screen shows to reboot.

Mine also shuts down randomly for no reason.  I use mine mainly to read in the Kindle app, and it will just shut off.  Are you using any particular app when it happens?

0 Likes
Re: How do I reboot the ellipsis 8?
vzw_customer_support
Customer Support

Wolf0522, we are here to help you resolve this. We want you to be able to use your tablet. When does this usually occur? Have you installed any new applications before this started happening? Here is a link to our Ellipsis 8 support page to help you do a Factory Reset, https://community.verizonwireless.com/thread/928102. We recommend to back up all of your information before doing this. We also recommend turning off automatic app restore. This will make sure that the old application are not installed automatically in case one of them is making your device restart at random times. Let us know if this helps.

JavierMD_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes