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How do I save videos directly to the SD card?
Fzelaya
Newbie
‎03-05-2016 05:53 AM

When i save a video/movie usin the xfinity tv apps they are saved to internal storage on my tablet.  How do I get it  saved on the installed SD card instead?

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Re: How do I save videos directly to the SD card?
Ann154
Community Leader
Community Leader
‎03-05-2016 06:16 AM

Check the settings in the application to see if you can change the storage location.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I save videos directly to the SD card?
Fzelaya
Newbie
‎03-05-2016 06:29 AM

Thank you for your reply.  I am not seeing a setting on the app.  Was hoping there was a global setting on the tablet. Am I out of luck?

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Re: How do I save videos directly to the SD card?
Ann154
Community Leader
Community Leader
‎03-05-2016 07:58 AM

I would suggest emailing the developer of the application and asking them if there is an option for saving to the SD card.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I save videos directly to the SD card?
vzw_customer_support
Customer Service Rep
‎03-07-2016 06:09 AM

Fzelaya,


We want for you to be able to save your precious videos to an SD card. Let’s roll up our sleeves to get this figured out. What make & model tablet do you have? Have you ever been able to save videos that have been used with this particular app? Have you been able to look at the specifics of the app to see if they can be saved to an SD card?


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I save videos directly to the SD card?
Fzelaya
Newbie
‎03-07-2016 05:39 PM

AliciaS_VZW,


Answers below:

What make & model tablet do you have? Ellipsis 8


Have you ever been able to save videos that have been used with this particular app? Yes I download videos all the time but always to internal storage never to the SD card



Have you been able to look at the specifics of the app to see if they can be saved to an SD card?  I poked around in the app settings but did find an option to save to the SD card.

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