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Re: Constantly restarting
vzw_customer_support
Customer Service Rep
‎12-05-2019 06:49 AM

I'm so sorry for this inconvenience with your Turbo, jbleiberg85. I know the urgency to have you phone in the best condition possible.

 

Has the phone been dropped or wet at all? Do you know that the phone was doing before this happened? 

 

Please try the Alternate Reset to see if this works: https://www.verizonwireless.com/support/knowledge-base-118101/ 

 

Please keep us posted. 

 

VanessaS_VZW

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