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How do I update the software on my Ellipsis 7?
kaydeeloo
Member

I've read the instructions and still can't update the software on my Ellipsis 7. I don't have that option under apps > settings > system.

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Correct Answers
Re: Still have version 4.2.2. Can't figure out how to update the software.
tikibar1
Sr. Leader
Sr. Leader

Tap on About Tablet, then Software Updates, then Check New.

View solution in original post

Re: Still have version 4.2.2. Can't figure out how to update the software.
Snn5
Sr. Leader

From the Home screen, tap the Menu Key > Settings > Phone Info > Software Update > Check New.  Make sure you are NOT on WiFi.

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Re: Still have version 4.2.2. Can't figure out how to update the software.
kaydeeloo
Member

It's a tablet so it doesn't give me a "phone info" option. It gives me the option of "System" instead. My options under "System" are Date and Time, Accessibility, and About Tablet. According to the VZW website, I should have an option for System Update under the heading of System.

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Re: Still have version 4.2.2. Can't figure out how to update the software.
tikibar1
Sr. Leader
Sr. Leader

Tap on About Tablet, then Software Updates, then Check New.

Re: Still have version 4.2.2. Can't figure out how to update the software.
kaydeeloo
Member

Wow . I had actually clicked that a few times earlier and nothing happened... Until you told me to do it. It's updating now. Thanks!!!!

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Re: Still have version 4.2.2. Can't figure out how to update the software.
tikibar1
Sr. Leader
Sr. Leader

You're welcome.

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Re: Still have version 4.2.2. Can't figure out how to update the software.
Snn5
Sr. Leader

I hate it when Verizon posts instructions online and I read that info and repost it for others' benefit, only for Verizon's info to be wrong.

http://www.verizonwireless.com/dam/support/pdf/system_update/ellipsis7-instructions.pdf

Re: Still have version 4.2.2. Can't figure out how to update the software.
Snn5
Sr. Leader

Glad I could help. 

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Re: Still have version 4.2.2. Can't figure out how to update the software.
vzw_customer_support
Customer Support
kaydeeloo, Im glad the tablet started the update process. If you still have any additional problems, don’t hesitate to reach back out to us.

VeronicaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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