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I locked myself out of my Ellipsis Tablet. Can I access it without a password?
booger09
Enthusiast - Level 1
‎05-20-2015 11:36 PM

I locked myself out of my tablet is there anyway to use tablet without

password.

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Re: Ellipsis Tablet LTE 7
Snn5
Legend
‎05-21-2015 04:10 AM

Once this happens, you will have the option to access it by attempting to unlock it 20 times, then it will request your Gmail password. If this doesn't happen, the only option is to complete a factory reset http://vz.to/1sd8l4L.


ellipsis 7 locked out

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Re: Ellipsis Tablet LTE 7
Snn5
Legend
‎05-21-2015 04:10 AM

Once this happens, you will have the option to access it by attempting to unlock it 20 times, then it will request your Gmail password. If this doesn't happen, the only option is to complete a factory reset http://vz.to/1sd8l4L.


ellipsis 7 locked out

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Re: Ellipsis Tablet LTE 7
vzw_customer_support
Customer Service Rep
‎05-23-2015 06:36 AM
booger09,

You've come to the right place for help. As Snn5 mentioned, if you are unable to unlock the Tablet it will ask to verify the Gmail password. If you are still unable to unlock it you will need to factory reset the device. Were you able to unlock the Tablet? we're here if you need further assistance.

JohnB_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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