Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Internal error in email (not Gmail)
ca3b
Member

Just started today. Happens when I do pretty much anything: open an email, delete an email, try to "download remaining" (which sometimes just makes the email go blank), attempt to delete deleted email (that process is just *stupid*!). I have tried restarting email, and the tablet.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Internal error in email (not Gmail)
vzw_customer_support
Customer Support
ca3b,

That is acting very strangely for sure! Who is the provider for this email account? Have you tried to remove the account and add it back in as new?

Remove: http://www.verizonwireless.com/support/knowledge-base-88655/

Add: http://www.verizonwireless.com/support/knowledge-base-88928/

ChristopherM_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Internal error in email (not Gmail)
astroman90
Member

I am having the exact same problem as of a couple of days ago, using the built in IMAP access for my yahoo mail. It just started happening with no warning. If it's not resolved I'll just have to go with the yahoo mail app instead.

This last KitKat update is total junk. never had issues with anything until KitKat was updated.

0 Likes
Re: Internal error in email (not Gmail)
vzw_customer_support
Customer Support
ca3b,

That is acting very strangely for sure! Who is the provider for this email account? Have you tried to remove the account and add it back in as new?

Remove: http://www.verizonwireless.com/support/knowledge-base-88655/

Add: http://www.verizonwireless.com/support/knowledge-base-88928/

ChristopherM_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes
Re: Internal error in email (not Gmail)
Divepatches
Member

Gmail works so why bother with uninstalling and reinstalling. I am just switching to using Gmail and removing email from my home screen. Problem solved.

0 Likes
Re: Internal error in email (not Gmail)
vzw_customer_support
Customer Support

That is definitely a great option as well! Please give that a try, and let me know if your email is working correctly now. AlfredoR_VZW

0 Likes