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Is it possible to have multiple users on an Ellipsis 7?
ginger1029
Member

This is my first tablet purchased for me by my husband. When I set it up I set it up with his information thinking it would be like a pc and we can switch between users...that does not seem to be the case? and if not how do I delete his information and enter mine as the primary user of the tablet. Thanks!

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Re: Ellipsis 7 tablet - switch between users or delete primary user.
vzw_customer_support
Customer Support

Congrats on the purchase of your new tablet ginger1029. Unfortunatley, the Ellipsis tablet does not give the ability to have multiple users. To reset up the tablet using your information as the primary information, a factory reset would be required. To learn how to perform a factory reset on the device click, http://vz.to/1jk8qxM

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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Re: Ellipsis 7 tablet - switch between users or delete primary user.
Ann154
MVP MVP
MVP

Factory reset

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Ellipsis 7 tablet - switch between users or delete primary user.
vzw_customer_support
Customer Support

Congrats on the purchase of your new tablet ginger1029. Unfortunatley, the Ellipsis tablet does not give the ability to have multiple users. To reset up the tablet using your information as the primary information, a factory reset would be required. To learn how to perform a factory reset on the device click, http://vz.to/1jk8qxM

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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