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Keyboard problem with the Game of War
Jwh91010
Member

My Ellipsis 8 has a problem with the keyboard in the game of war.  The keyboard stops popping up when trying to chat.  If I reboot the tablet it work for maybe

10 to 15 minutes, then stops popping up again.  If I turn the tablet off for awhile and then use it, the keyboard works for a little while longer, but it stops again. 

Reinstalling the game and updating both the game and the system software didn't help.  The support at Machine Zone, who make the game, have not

been able to help.   Does anyone have any ideas on how to resolve this?

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Re: Keyboard problem with the Game of War
vzw_customer_support
Customer Support
Jwh91010,

I would be frustrated too if I were unable to access my apps to their fullest. It sounds like you have done quite a bit already. I do appreciate that. It is alarming to see the manufacture of the app has been unable to assist you since this is a 3rd party app & not a Verizon app. The only other recommendation I would try is to:

-Settings

-Application Manager

-All (can drag finger from right to left till shows all)

-Look for Game of War app (will be in alphabetical order)

-Click Force Stop

-Click Clear Data & Clear Cache (if available)

- Power tablet Off/On

- See if you notice a difference


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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