Latest Android Version

[TIMMERHYLL]

Why won't my Ellipsis 10 tablet not update to the latest Android Version?

[vzw_customer_support]

TIMMERHYLL, I understand your concern regarding updating to the latest software update.  New software updates can make you feel as if you got a new tablet. We can help get down to the bottom of this for you. Are you getting an error message when trying to update the software? Please provide more details as to exactly what is going on.

TionnaB_VZW

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[TIMMERHYLL]

Have android 5.1. Never has offered a newer version of android.

[Elements · Accepted solution]

Android 6 (Marshmallow) and 7 (Nougat) are only compatible with newer devices. If a device can function decently with a new OS, it will be released for it. But every device will eventually be old enough that the newest updates are no longer compatible with it. According to Verizon's software page for the Ellipsis 10, the latest software for it was Android 5 (Lollipop). You may still get some security patches at some point, but the Ellipsis 10 likely isn't capable of efficiently running the later versions of Android.

Verizon Ellipsis 10 Software Update | Verizon Wireless

[TIMMERHYLL]

Thank you.