Locked out

[flightrnmedic]

I am so embarrassed. I forgot my password for my screen lock on my Ellipsis 7 tablet. Is there anyway to work around this other than a factory reset?

[vzw_customer_support · Accepted solution]

No worries, it happens. The only way to unlock the device is by a factory reset. Here is how: http://www.verizonwireless.com/support/devices/knowledge_base.html/88206/

Let us know if you have questions.

Thank you,

LenaA_VZW
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