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Messages+ no longer loads on my computer
Nicola1
Member

Part 1-RECENT:

Messages+ no longer loads on my computer

 

Part 2-RECURRING PROBLEM !:

EXPORT Messages+:

"There are no messages for the selected period." for the last 90 days

"There are no messages for the selected period." for the last 60 days

"There are no messages for the selected period." for the last 30 days !!

"There are no messages for the selected period." for the last 7 days !!

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Re: Messages+ no longer loads on my computer
vzw_customer_support
Customer Support

We most certainly want you to be able to use Message+ on other devices. We're happy to investigate further into this with you. When was the last time you saw your messages on your computer? Which operating system is your computer running on? Are you attempting to use the desktop app?

-Kia

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Re: Messages+ no longer loads on my computer
Nicola1
Member

The last time I saw the messages on my computer was 3-DEC-2021.

My computer runs on Microsoft’s Windows 10.

Verizon DOES NOT PROVIDE an App for the Desktop !

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Re: Messages+ no longer loads on my computer
jav6
Sr. Member

@Nicola1 wrote:

The last time I saw the messages on my computer was 3-DEC-2021.

My computer runs on Microsoft’s Windows 10.

Verizon DOES NOT PROVIDE an App for the Desktop !


Message+ v3.0.1.0 Win10 app IS available in the Microsoft Store for my HP desktop PC.  If you don't see it then maybe your 'PC' does not meet the requirements.  It has been there since its release 08/20/2021.  What version of M+ are you trying to load?   Does the browser web site access work for you for text messaging?  The OLD Win10 desktop M+ apps v1.0.17.0 and 2.0.2.0 have been disabled and are no longer supported.

...Just another VZW customer...trying to offer some assistance...
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Re: Messages+ no longer loads on my computer
vzw_customer_support
Customer Support

 

That is correct. We no longer have an application for you to use. Have you tried using a different device or browser to access the messages? You can use the following link to access the messages.  www.VerizonWireless.com/MyVerizon.  ~Roger

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