I used my Ellipsis 8 to watch Netflix over the open wifi signal at my gym for 2 months with no problem. One day I showed up and no signal was found. I went through all the trouble shooting steps all the way down to factory resets with no resolution. Called Verizon tech support and still nothing. They had me send them the tablet in a recovery box. One week later I have the tablet back and they said nothing was wrong with the unit. I went to the gym today and it still can not detect the signal. My Samsung phone picks up a very strong signal. No other people have reported a problem with wifi connection issues. Obviously Planet Fitness will not allow me to start messing with their router. Any suggestions would be GREATLY APPRECIATED!
I did the update for the Ellipsis 8 prior to it stopping to work. Tech support said that had nothing to do with it. I've done 3 factory resets without any new software or apps. When tech support examined the tablet no malware or viruses were found. All my other devises, samsung phone, ipad, ipod; work there with no problem.
Any other ideas?