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My Ellipsis 8 won't allow me to use mobile data
Misswyndi
Member

Have the box checked to enable it, nothing. Turned off then on, still nothing. Airplane mode is off.

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Re: My Ellipsis 8 won't allow me to use mobile data
SuzyQ
Sr. Leader
Sr. Leader

Is there a SIM card in the tablet?  Is the tablet an added line on your account?  Does the wifi work?

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Re: My Ellipsis 8 won't allow me to use mobile data
Misswyndi
Member

Yes has sim card, removed and replaced still says no service, have had the tablet for 1 year, yes WiFi works.

Sent from my Verizon Wireless 4G LTE DROID

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Re: My Ellipsis 8 won't allow me to use mobile data
SuzyQ
Sr. Leader
Sr. Leader

The SIM card may be corrupted, if you have removed and re-seated it and still get no service.  You can get a new one free at a Verizon corporate store, or in the mail by calling customer service and requesting it.

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