Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
My Ellipsis
JANEIL122821
Member

I've tried everything to get my tablet to connect to my home WiFi.  It keeps saying "authentication failure ". All my other electronic devices no problems.  I won't use it cause I don't want data charges! It connects to my Samsung Hotspot so I know it works but not to the WiFi here!! Help!

Labels (1)
0 Likes
Re: My Ellipsis
vzw_customer_support
Customer Support

I'm so sorry your having issues with your home WiFi. Let's look into this together. Is your home wifi a 5GHZ? Can you connect to a free wifi spot?


JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes