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My ellipsis 8
nateer47
Member

My tablet is stuck on verizon and i tryed every thing and its not working help help help

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Re: My ellipsis 8
vzw_customer_support
Customer Support

nateer47 , 

 

While "everything" can cover a lot of things, let's not give up on waking that tablet up. While stuck on this screen, press and hold the Power button for 20 seconds, then release. Once you've done that, press the Power button again for 2-3 seconds to restart it. In the event that this does not work, allow the battery to fully discharge first (it would no longer respond to anything), then recharge the tablet overnight to allow it to recover itself. Keep us posted with the results.

 

RussellM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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