Optimizing

[BaoMeiLing]

Every time I power on my tablet it starts a long optimizing apps process. This happens more than once daily. Why?

[vzw_customer_support]

We're here to help! May we ask if this recently just began or has occurred since purchasing the tablet? Is all software up to date on the device?

Verizon_Customer_Serivce

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If my response answered your question please click the *Correct Answer* button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[BaoMeiLing]

This has been happening since purchase.

[vzw_customer_support]

Thank you for checking back in with us on this, BaoMeiLing. Have you updated your tablet to the latest available software? You can check this by going to Apps > Settings > System Updates. Keep us posted.

Verizon_Customer_Serivce

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If my response answered your question please click the *Correct Answer* button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[BaoMeiLing]

My ellipsis 10 was updated July 27 and is up to date

[vzw_customer_support]

That is great news. We just want to make sure you are always up to date. I would like you to see if this happens when you place the tablet in Safe Mode by following the steps here https://www.verizonwireless.com/support/knowledge-base-200581/.

TamaraH_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!