Photo gallery bugs
Stevie400
Enthusiast - Level 1

My photo gallery has over 1000 blank photos. When I select one it highlights several blank spot and a real photo as well. It almost seems like a backup file. How do I get rid of these blank photos without deleting the actual photos?

0 Likes
Re: Photo gallery bugs
vzw_customer_support
Customer Service Rep

Sorry to see you're having issues with your gallery, Stevie400. Let's focus on a solution. Do you know if all the photos on your device were originated there (taken by your device's camera) or where the loaded from another source (shared or downloaded to your device)? Do you use Verizon Cloud or some other backup service? If you do, have you gone to check out what pictures you have through the backup service web site?


DionM_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Photo gallery bugs
dianesa
Enthusiast - Level 1

Mine does the same thing and it was sent back for testing.  I was told there's nothing wrong with the tablet.

0 Likes