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Resizing problems
Daledrob
Member

How can I resize the screen when I use my finger to scroll up or down it will quite often bring it in for a close up view and then I cannot get out of it.

It also has a little blue band around the outside as if I tapped it three times for close-up.

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Re: Resizing problems
vzw_customer_support
Customer Support

Hi Daledrob,


We want using your device to be simple. Sorry to hear the zoom feature is not working properly.  Have you attempted to use the pinch method? You can use your two fingers to pinch the screen together to make is smaller or spread your two fingers apart to make the screen wider. Click here for details http://www.verizonwireless.com/support///verizon-ellipsis-8/simulator/?CID=feature_video_zoom .


Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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