Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Sims msg saying it's not from Verizon?
MuleLady
Member

when I turn on my Ellipsis tablet I get a message saying my Sims is not from Verizon.  I've never done anything to my tablet since Ive had it.  I just started getting this msg and my games are now locking up all the time.  Any suggestions?

0 Likes
Re: Sims msg saying it's not from Verizon?
vzw_customer_support
Customer Support

We appreciate the information. Please tell us a little more. Did you recently download the most recent software version or a new app? Is your service post-paid or pre-paid?

 

MariaV_VZW

0 Likes