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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Suspicious phone call received today in PHX . AZ from [phone number removed per Verizon Terms of Service] telling account was suspended
sdy111
Member

Hi,

 

Did  anyone get a phone call from the above number telling them their numer is suspended by Verizon??!

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Re: Suspicious phone call received today in PHX . AZ from XXXX telling account was suspended
vzw_customer_support
Customer Support

sdy111, 

 

We understand how frightening these phone calls can be for you. I have been in your shoes. It sounds like you have been exposed to Spoofing. Spoofing is not caused by an error in the network or your phone. Spoofing usually happens when the calling party uses a paid service (like Spooftel, Spoofer or Spoof Card), which allows the calling party to change the message sent as Caller ID. We recommend that you follow this link http://bit.ly/2yhDVpG to be able to file a complaint of concern regarding this situation.

 

Did you give any personal information to anyone over the phone during this call or any other that you were unsure of who it was?

 

JenelleR_VZW