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Tablet ellipsis will not turn on. I was using it last evening and it just shut down and will not turn on again. It was charged.
nana05680
Newbie
‎03-22-2016 06:19 PM

My Ellipsis which I purchased in December will not turn on.

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An Accepted Solution is available for this post.
Re: Tablet ellipsis will not turn on. I was using it last evening and it just shut down and will not turn on again. It was charged.
vzw_customer_support
Customer Service Rep
‎03-24-2016 06:34 PM

nana05680, I use my tablet daily, and I want to make sure that we get yours working so that you can do the same.
What happens when you try charging it? Does the tablet indicate that it is charging? Have you tried a Soft Reset? Follow these steps to give it a try. http://vz.to/22Jn8SI



MarkP_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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