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Unable to Bypass Screen Displaying Different Language
carol_vzw
Verizon Employee

If your Ellipsis 7 somehow ends up in Factory Mode, the screen will display options in foreign characters.

In order to exit Factory Mode, press the Volume Down button until the last line of text is highlighted in blue. Then press the Volume Up button to make the selection. The device should now restart.

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Re: Unable to Bypass Screen Displaying Different Language
Jm7357
Member

Tablet is stuck. Won't respond to any buttons. Displays Chinese characters- help!

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Re: Unable to Bypass Screen Displaying Different Language
carol_vzw
Verizon Employee

Hi Jm7357

If the Volume buttons are not responding, please allow the tablet's battery to fully drain. After charging, your Ellipsis 7 should power back on in normal mode.

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