I need to update the OS system on my Verizon Ellipsis 10 and it will not update in the security and update button. It just keeps searching and searching with no results. I found there is an update but cannot do it thru that tab. What can I do to update it so that I can load 2 of the games that need it updated. if I can get the OS system updated it might start acting better as well. Please let me know what I can do. Thank you
I understand how important it is to get your device on the latest OS. What is the OS that it is currently on? Go to settings> About> Baseband Version to view the current OS. Are you getting an error message when trying to perform the OS update at any point? Are you connected to Wi-Fi or cellular network when trying to perform the OS update?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!