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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Ellipsis® Kids not working
latishawatts
Member

Hello,

My son's Verizon Ellipsis® Kids will not come on or charge. Before you ask no he hasn't dropped it in water. It stays in the protector that came from Verizon. Even before this happened I brought two different sets of headphones to which he was unable to hear anything out of either one of them and yes they work on everything else including my Note 4.

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Re: Verizon Ellipsis® Kids not working
vzw_customer_support
Customer Support

We want your son to be able to enjoy using his tablet, latishawatts. Before this issue started, were there any changes or updates made to the tablet? Please try using the following link for steps to enable safe mode to see if we can restore power. http://spr.ly/65888pJUA


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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