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Video playback problem with my Elipsis 8.
lalit008
Member

I recently bought two Elipsis 8 and one of them is having some problems with video playback. Whenever I try to watch a video on Youtube or on Facebook it plays for about a second or two then the video goes straight to the end. This only seems to be happening on one of the tablets. Is it a defective tablet or are there software issues at play here?

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Re: Video playback problem with my Elipsis 8.
vzw_customer_support
Customer Support

We want you to be able to enjoy the videos from start to finish, lalit008. Since you have experienced the video skipping to the end with third party apps, it's important to ensure that your apps are up to date. Do you experience any problems when playing videos from the gallery? Is the tablet's software up to date? You can check by going to Settings>System Updates.


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Video playback problem with my Elipsis 8.
WalkerRanger
Member

A week and no reply is crazy.    [Removed]

inappropriate content removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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