Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why cant i connect to my PC?
Twindad97
Member

I am trying to add files and my computer will not recognize the tablet

0 Likes
1 Solution

Correct Answers
Re: Why cant i connect to my PC?
vzw_customer_support
Customer Support

Help is on the way! I understand the importance of being able to transfer files from your tablet to the computer. Please try these steps http://vz.to/1YbSr6g . Do not hesitate to let us know if you need additional assistance.
RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

0 Likes
Re: Why cant i connect to my PC?
vzw_customer_support
Customer Support

We want to ensure everything gets transferred correctly. Is an error message appearing of any sort?


KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Why cant i connect to my PC?
Twindad97
Member

No i am not getting an Error message.  once i did the upgrade on the tablet, It no longer showed up as a drive showing both the internal and external.  What puzzles me is that I cannot find it on the WEB!!!  Help Please!

0 Likes
Re: Why cant i connect to my PC?
vzw_customer_support
Customer Support

Help is on the way! I understand the importance of being able to transfer files from your tablet to the computer. Please try these steps http://vz.to/1YbSr6g . Do not hesitate to let us know if you need additional assistance.
RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes