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Why does my ellipsis 8 sound make a chattering noise
CYNBRO55
Member

How do I get my ellipsis 8 sound to stop making a chattering noise when on?

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Re: Why does my ellipsis 8 sound make a chattering noise
vzw_customer_support
Customer Support

CYNBRO, thanks for reaching out to us and we want you to have a working tablet. Let's work together and get your tablet back to normal. When did this issue start? Does this happen when you are using a specific application? Any recent changes to the device (software, apps, etc)?


GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why does my ellipsis 8 sound make a chattering noise
CYNBRO55
Member

Thank you for your response. It's happened since the day I got it back in

March. I have had multiple people look at it and trouble shoot but it

continues. It doesnt do it right away but after something requiring sound

is on for a few minutes it begins and gets louder the longer it's on.

What's encouraging is a friend of mine had the same issue with the same

device. She said it was able to be fixed but she can't recall what they

did. We have tried turning the sound off in settings but it still sounds

like the notification sounds. Thanks again for any help you can provide

On Nov 22, 2016 10:10 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: Why does my ellipsis 8 sound make a chattering noise
vzw_customer_support
Customer Support

CYNBRO55, having a properly working device is a must. We want to do what we can to help. Have you tested the tablet out in Safe Mode to see if it happens in that mode too? Here is a link with steps on getting your device into Safe Mode http://vz.to/2gpFoh8


StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why does my ellipsis 8 sound make a chattering noise
CYNBRO55
Member

Thank you for that option. I haven't tried that. Am trying that out now

and will let you know.

On Nov 25, 2016 7:29 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: Why does my ellipsis 8 sound make a chattering noise
CYNBRO55
Member

It's still making the same chattering noise

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Re: Why does my ellipsis 8 sound make a chattering noise
vzw_customer_support
Customer Support

We want to make sure you are able to use your tablet properly. Let's go through a couple of steps together. I know it must be difficult using your phone day to day with that noise coming up on your phone. Let's review this more in detail. Please complete the step listed here for review http://vz.to/2gwtwxQ.

JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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