Why does my tablet keep freezing up?
stylisttazz
Newbie

My tablet keeps freezing up & I constantly have to restart it. What can I do to stop this?

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Re: Why does my tablet keep freezing up?
vzw_customer_support
Customer Service Rep

That has to be so frustrating, stylisttazz. I'm sorry you're having such difficulty with your Tablet. Let's get this resolved.


First, when did this start happening? Do you notice if the freezing starts when you're using a certain function or application?


Please try clearing Temporary Internet Files: http://www.verizonwireless.com/support/knowledge-base-200961/ When this is completed, restart the device to see if you notice a difference.


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: Why does my tablet keep freezing up?
vzw_customer_support
Customer Service Rep

That has to be so frustrating, stylisttazz. I'm sorry you're having such difficulty with your Tablet. Let's get this resolved.


First, when did this start happening? Do you notice if the freezing starts when you're using a certain function or application?


Please try clearing Temporary Internet Files: http://www.verizonwireless.com/support/knowledge-base-200961/ When this is completed, restart the device to see if you notice a difference.


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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