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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why does the Ellipsis 10 take 15 hours to recharge?

I recently upgraded to the Ellipsis 10 and I quite like it. But the first time I went to recharge it, the charging message came up saying charge would be at full in 15 hours!! And it did take 15 hours. I've never had any device that takes that long to recharge. What's the deal?

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