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Why is amazon music crashing every few minutes whwn inhave not even turn itnon?
MzBz
Member

My brand new tablet is constantly crashing Amazon music and I haven't even turned it on or used it. Why? And how do I stop it? It happens so much that I can't do anything on my tablet without being interrupted regularly.

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Re: Why is amazon music crashing every few minutes whwn inhave not even turn itnon?
SuzyQ
Sr. Leader
Sr. Leader

Go to your app manager and disable Amazon Music.  I think that is one that is pre-installed so you can't delete the app, but you can disable it.

Settings, Application Manager, find Amazon music and disable.

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Re: Why is amazon music crashing every few minutes whwn inhave not even turn itnon?
Ann154
Expert
Expert

Disabling the notifications for the application after disabling is also a good idea. It keeps the device from trying to update the application to a newer version.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.