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Won't turn all the way on
heather102483
Member

My tablet is stuck on a black screen that says powered by Android. I've tried holding the power button and I've also tried holding the down volume button. Please help

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Re: Won't turn all the way on
vzw_customer_support
Customer Support

heather102483,


That sounds quite concerning. Let's make sure we get your tablet back up and running again. How long has your tablet been stuck on this screen? Has anything new been added to your device recently? What response do you receive when plugging the tablet into a charger. These details should help us find out what's going on! Thanks.



TrevorC_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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