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battery drains when off
middnite
Member

My Ellipis 8 battery goes dead even when the device is turned off.  Does anyone know what is using the battery life and how to fix?

PS The Verizon website is quite difficult to use (maybe on purpose?) and I feel lucky to have found this choice for tech support.  I'll keep looking.

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Re: battery drains when off
Kalong0610
Member

Mine does this as well.Good luck with getting an answer, I've been unable to get an answer with my problem, and will probably just go into the store to see if they can give me answer.

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Re: battery drains when off
vzw_customer_support
Customer Support

middnite-

Being able to use your tablet without any concerns is certainly important. I want your device to work properly at all times. When did this issue begin? Does this happen when you do something in particular (ie use of apps, browsing the internet, listening to musc)? Please keep us posted.



CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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