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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
cannot connect to Internet via wifi
SIDPRI85
Member

I have a friend who has an Ellipsis 8. She is able to co9nnect to her work WiFi but has no Internet access. Any ideas why?

Sid

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Re: cannot connect to Internet via wifi
DinDin
Member

I am having difficulty with the wifi on my Ellipsis 8 also...it shows that my wifi is connected, but when I go to website, they won't open because it says I am offline. I don't have any problem connecting to my Droid Turbo or my laptop via WiFi, so I know it is my tablet and not my router!

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Re: cannot connect to Internet via wifi
rosannem_vzw
Verizon Employee

DinDin, I know how much I rely on connecting to WiFi. Our goal is to keep you connected. When did this first begin? Have you tried to connect the tablet to any other WiFi networks? Have there been any recent changes to the tablet like a software update or new apps?

RosanneM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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