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ellipsis 7 connectivity issues
skish56
Member

I am having issues that this tablet goes in and out of connecting to the network and saying no service. I had a Verizon store replace the SIM card but it's still going between no service and a little service. Also I have my Samsung galaxy next to the tablet and it says I have full service on my phone. Help!

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Re: ellipsis 7 connectivity issues
skish56
Member

Follow up to that is that the tablet only started doing this 3 days ago when before it was functioning just fine.

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Re: ellipsis 7 connectivity issues
vzw_customer_support
Customer Support

I regret to learn of the issues that you are experiencing with the Ellipsis tablet, skish56! Does this issue happen in all areas? What is your zip code? Does it say, that there is no service or are you just unable to connect to the Internet? If you toggle airplane mode, off and on does service restore?

Share details so that we can assist. Thank you!


LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: ellipsis 7 connectivity issues
smith61033
Member

I have had the exact same problem. After about 2 days of having it - the SIM card wasn't being detected about 95% of the time. About to bring it into the store and see what they can do.