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ellipsis 7 not working
mrvlyn
Member

My ellipsis 7 will not go to any app that I have on my tablet plus it turns off within 5 seconds off use.while trying to get to an app.  Screen freezes on me and restarts it self. Then when I try and turn off the device it will not turn off.

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Re: ellipsis 7  not working
vzw_customer_support
Customer Support

Oh my, mrvlyn. That's certainly strange behavior for your tablet. When it freezes or restarts, do you see any error message? Please go into Settings > About Tablet > SW Version and let us know what software version you see. Also, please go into Settings > Apps > Downloaded, then begin selecting one application at a time > select 'Move to tablet space', if it is available.

JenniferH_VZW

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