I have an ellipsis 7. I still have it connected to Verizon service. I have a verizon connection. When I check my software version it shows MV7A_31D25_422A. which is an android 4.2.2 version. When I check the website it indicates that the latest version is MV7A_41D37_442A. When I go to software update-->Check New it tells me that the software is up to date. I have tried turning off Wifi as well as having it on. Same results. How do I get it to recognize that I need a software update?