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Correct Answer!
flashing black box / freezing
MARDEM27
Member
‎07-30-2017 11:22 AM

Why do I get a flashing black box when I attempt an email?  Also, why does this tablet freeze up so much? This is an upgrade but I like my older version better.

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Correct Answer!
Re: flashing black box / freezing
vzw_customer_support
Customer Support
‎08-01-2017 11:28 AM

We want you to send an email with ease and not have any freezing issues with your tablet  Mardem27. Are you able to post a picture of the flashing black box? Which email is having problems and do you have this issue with other email accounts? When does your device freeze?

AmberF_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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