Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
google apps pop up won't go away and play store will not work!
keys11
Member

I get this constant pop up about how the google apps won't work. I can't get anything to work in the store. I can't get rid of this pop up for the life of me.

HELP!

Labels (1)
0 Likes
Re: google apps pop up won't go away and play store will not work!
vzw_customer_support
Customer Support

We want to get your downloads back in action, keys11. Did this start after installing new apps or updates? Try Settings>Apps>All>Play Store>Clear cache and/or data.


YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: google apps pop up won't go away and play store will not work!
keys11
Member

I have cleared everything.

I have done a factory reset. Hard reset. Whatever it's called.

I can't get rid of this popup.

0 Likes
Re: google apps pop up won't go away and play store will not work!
vzw_customer_support
Customer Support

I appreciate you taking these steps to troubleshoot. When factory reset was completed did the same apps auto-restore?

YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: google apps pop up won't go away and play store will not work!
tbo27
Sr. Member

try adding another gmail account

0 Likes