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google play stop working
curtis1000
Member

When I try playing a game Google play will not connect.

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Re: google play stop working
vzw_customer_support
Customer Support

You have come to the right place . I have this same tablet & I am certain we can get it connected again. Are you able to log into your google account from your computer? Have you recently changed your google password or updated the software on your tablet?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: google play stop working
grump13
Member

Verizon  service sucks

Re: google play stop working
Msmeanee
Member

This pos tablet will not connect to 4g for 2 weeks now. All other devices work no problem. WiFi connection no problem. Verizon sucks. HTC phone sucks too. Hard to figure out how to ask questions on this forum. Go to store they giv attitude. Will be leaving Verizon soon as my plan is up.

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Re: google play stop working
vzw_customer_support
Customer Support

Providing the best service is our goal, grump13. Please tell us what has you feeling this way.


LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: google play stop working
vzw_customer_support
Customer Support

We'd never want you to leave us, Msmeanee. We want all devices working correctly and would like to make sure you remain as part of the Verizon family. What is the make/model of your tablet? What is the signal showing for data? What's going on with your phone?


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: google play stop working
Msmeanee
Member

Tablet is qmv7a phone is HTC m7 have had to switch phone out twice in past year. Tablet won't let me connect to data for 2 weeks now. Airplane mode not on. Data is not over limit or blocked. Tried restarting numerous times

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Re: google play stop working
vzw_customer_support
Customer Support

We want to bring your connection back so you can enjoy your tablet on the go, Msmeanee. On your tablet, when your WiFi setting is off, does it display anything where the 4G icon should be? If you go to Settings>Data Usage>Make sure Mobile Data is on>Select the menu icon upper right corner>Enable Data Roaming, is there any change?


What problems do you experience with your phone?


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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