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my ellipsis 7 has an issue after i got the latest upgrade...
jcanderson252
Member

my tablet turns itself off and reboots by itself, i did a factory reset of the tablet and it quit resetting itself for about a month, now it started back resetting itself has anyone had this issue it happened only after the upgrade.

on a side note when will the android 4.4.1 or 4.4.2 come out for this tablet maybe that will fix this thing

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Re: my ellipsis 7 has an issue after i got the latest upgrade...
Ann154
Expert
Expert

Did you install any applications prior to when the reboots started?

I doubt a software update is going to fix a hardware limitation.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: my ellipsis 7 has an issue after i got the latest upgrade...
jcanderson252
Member

No and I have good malware and spy ware that can't find anything wrong so I'm puzzled

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Re: my ellipsis 7 has an issue after i got the latest upgrade...
vzw_customer_support
Customer Support

We'll unconver this mystery and get your tablet running smoothly again jcanderson252! Has there been any other changes to the device outside of the software? Try running the device in Safe Mode to see if an app is causing the trouble. http://vz.to/1i5MrJM

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: my ellipsis 7 has an issue after i got the latest upgrade...
jcanderson252
Member

thank you ill try that it was only after i downloaded and installed that update when this happened nothing else was installed after. thank you for responding Ashley and anyone else that has incite 

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