"Keep" feature gone after update on Ellipsis 8 tablet
pixiemom
Newbie

I ran the Ellipsis 8 Android update on my tablet last night. Now the "Keep" feature is missing. Anyone have any information about why and whether or not the date of that had been stored in that program can be recovered?

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Re: "Keep" feature gone after update on Ellipsis 8 tablet
Ann154
Community Leader
Community Leader

The Keep application? Can you download it from the Play Store?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: "Keep" feature gone after update on Ellipsis 8 tablet
vzw_customer_support
Customer Service Rep

pixiemom,


I regret to learn that your latest update caused some difficulty. We are here to help fix this. What troubleshooting steps have you tried? Have you attempted to power cycle off/on?



JuanDnD_VZW
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