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stuck on checking connection
TWOOLITTLEANGELS

I was forced to reset tablet to factory status.  Now when I am trying to restart, it does the Wi-Fi, Hotmail set up, then goes to "Checking connection" and is stuck there!  what is going on??

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Re: stuck on checking connection
vzw_customer_support
Customer Support

I am disappointed to hear this. Is it prompting you to sign in to Wi-Fi? Is it providing an error message at any point? Have you tried to turn the tablet off/on?
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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