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system update error proxy server
DaveShaver
Member

I did a system update and now i cant browse internet in Chrome or Firefox.  When I try to browse, I get a page that says you are offline err_proxy_connection_failed

My Ellipsis 8 is connected through Verizon Mobile and ATT WIFI

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Re: system update error proxy server
vzw_customer_support
Customer Support

A tablet without internet is like a high definition TV without colors, we definitely want to resolve this issue DaveShaver. First troubleshooting step is to confirm the current software version on your tablet. Please provide the software version as per this link: http://spr.ly/6581830Sh


You may also want to take advantage of our Troubleshooting Assistant Tool at this link: http://spr.ly/6582830s6



AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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