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why am I getting "Internal Error" on my e-mails and "Please check your network connection" when I try to access YouTube?
wgcr
Member

why am I getting "Internal Error" message on my e-mails and "Please check your network connection" when I try to access YouTube?  Neither has happened previously.

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Re: why am I getting "Internal Error" on my e-mails and "Please check your network connection" when I try to access YouTube?
vzw_customer_support
Customer Support

Error messages are never fun, wgcr. When did these start? Are you connected to WiFi or cellular data when they occur? When does it happen in email(sending or receiving)?


DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: why am I getting "Internal Error" on my e-mails and "Please check your network connection" when I try to access YouTube?
wgcr
Member

It happens receiving and on both wi-go and data

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Re: why am I getting "Internal Error" on my e-mails and "Please check your network connection" when I try to access YouTube?
vzw_customer_support
Customer Support

wgcr,

That information is helpful. How long have you been getting the error message? Any new apps or anything on the tablet? Are you able to access internet through you web browser?
DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: why am I getting "Internal Error" on my e-mails and "Please check your network connection" when I try to access YouTube?
NanoNano
Member

Check to see if your date and time is correct. Go to Settings/System/Date and Time and verify the year is correct. It may have defaulted which prevented my device from establishing any communication link.

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