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why cant i view google earth? I just get a black screen with the icons!
Hollymarie
Member

When I end Google earth I cannot see the map!

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Re: why cant i view google earth? I just get a black screen with the icons!
carol_vzw
Verizon Employee

Hi Hollymaire

Thank you for your post. We are sorry that you are experiencing this Google Earth issue on your Ellipsis 8. This issue will be fixed in the next software update.

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Re: why cant i view google earth? I just get a black screen with the icons!
carol_vzw
Verizon Employee

Hi Hollymaire

Thank you for your post. We are sorry that you are experiencing this Google Earth issue on your Ellipsis 8. This issue will be fixed in the next software update.

View solution in original post

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Re: why cant i view google earth? I just get a black screen with the icons!
loggergirl
Member

When should the next update occur. I am having the same issues.

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Re: why cant i view google earth? I just get a black screen with the icons!
carol_vzw
Verizon Employee

A software update for the Ellipsis 8 is available beginning today. The update will be rolled out to customers over the next few days, however you can manually pull the update by going to Settings > System Updates > Check for new system update.

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