Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
why does my ellipsis 7 not recognize the SD card I inserted?
tmalo23
Member

I purchased an SD card to expand my memory on my tablet but it doesn't even recognize I have inserted the card?

Labels (1)
0 Likes
Re: why does my ellipsis 7 not recognize the SD card I inserted?
vzw_customer_support
Customer Support

tmalo23,

That's very interesting! Let's get to the bottom of this so that you can utilize your new SD card.  What brand is the micro SD Card?  Do you have any other devices that you can test the card in?  Please provide these details so that we can further assist. We look forward to hearing back.


TrevorC_VZW

Follow us on Twitter @VZWSupport

Re: why does my ellipsis 7 not recognize the SD card I inserted?
bearone21
Leader

cheap card??

Re: why does my ellipsis 7 not recognize the SD card I inserted?
vzw_customer_support
Customer Support

Thanks for the details. Have you tried inserting the SD card into another device? Where was the card purcashed? When was it purchased.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

0 Likes
Re: why does my ellipsis 7 not recognize the SD card I inserted?
tmalo23
Member

I tried it on another device it does not work there either:(  I have to admit i bought it off eBay is there certain brands that I should look to buy?

0 Likes