will not turn on
krazeekatbird
Newbie

My device is fully charged but it will not turn on

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Re: will not turn on
vzw_customer_support
Customer Service Rep

Oh no! I’m sure that’s irritating to have your device not power on, krazeekatbird. Does anything happen if you press and hold your power button for about 20 seconds? Was the last charge using the original home charger for at least 90 minutes? If you try the same power key while plugged in, is your experience any different?


JenniferH_VZW
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